As we are experiencing high call volumes, please allow up to 21 days before contacting our Guest Contact Centre about your credits/refund unless you are looking to use your credit for travel within the next 7 days. Rua Rio Negro, 1065 Barroca, Belo Horizonte, Minas Gerais, Brazil (+55) 31. Members can also request a Velocity membership card, provide feedback, or contact us options. Virgin Australia Email Or Contact. United Arab Emirates: 8000 170 050 6. Virgin Australia Contact Information Telephone Reservations & Helpline. At Virgin Australia Domestic Lounges Platinum members receive complimentary access and three additional guests, plus up to three children aged between 4 to 17 years. Contact Us. USA: 1 800 444 0260 5. SMS these details to your mobile phone for free: Canada. virgin australia guest contact centre number. Customer Care and Reservations: +44 (0)344 874 7747 (Open 7am - 10pm BST) Flight Information: +44 (0)344 209 7770 Australia: 136789 or +61 7 3295 2296 2. UK: 0843 104 7777 4. If you'd like to discuss your booking with one of our agents, you can email us at enquiries@virginaustraliaholidays.com. We thank you for your patience during this time. To book a Virgin Australia Holidays’ package with travel credits, you will need to contact Virgin Australia Holidays on 13 15 16. Australia’s airline of choice. Brazil. Virgin Australia Flight status information including flight arrival, departure, delays and … Internationally: +61 7 3295 2296 Velocity Frequent Flyer: Note that if you're a top-tier platinum frequent flyer with Qantas or Virgin Australia you'll have a dedicated number to call -- but ringing the main line and entering your frequent flyer number should zip you straight to the platinum service agents anyway. "@type": "ContactPoint", Keep up to date on flight information with Amazon Echo and other Alexa-enabled devices. Head office: 56 Edmondstone Road, Bowen Hill, Brisbane, Queensland, 4006, Australia Phone number: +61 7 3295 3000, +61 7 3295 2296 Fax number: +61 7 3839 4024 Earn travel credits when you spend $20,000 or more on eligible flights Please contact us if you require specific needs and assistance. Find a Virgin company. If you are unable to check in online, please check in at the airport. Copyright © Virgin Australia Airlines Pty Ltd ABN 36 090 670 965. To chat with us, simply select the red button that appears in the bottom right corner of the Virgin Australia Holidays website. "contactPoint": [{ Australia 13 67 897 New Zealand 0800 67 0000 USA 1855 253 8021 UAE 8000 612 002 UK 0800 051 1281 Rest of the World +61 7 3295 2296. Virgin Australia Flight status information including flight arrival, departure, delays and cancellation information Book hotels, cars, travel insurance and holidays. USA +1 800 365 9500 or text 97634.. South Africa +27 11 340 3535. 20,000 bonus Velocity Points and $100 cash back is available for new approved Virgin Australia Velocity High Flyer and Flyer credit card customers who apply by 29 January 2021 and spend $9,000 for Virgin Australia Velocity High Flyer and $4,500 for Virgin Australia Velocity Flyer on Eligible Transactions in the first 3 months of card approval date. Level 2, 48 Cecil Street Southbank, Victoria, 3006 +61 3 9536 8181 australia@virginpulse.com View Map. "@context": "http://schema.org", If we are unable to provide the Virgin Australia Email Address, we will offer a link to their passenger contact page. Specific service requests. So whether you’re flying for business or leisure, experience the difference with Virgin Australia. Phone: 13 6789. It is the second largest airlines corporation in Australia. Platinum members may also access the Virgin Australia Lounge on arrival. Find them from our full list of Virgin companies and visit their own website for relevant contact details. We welcome all guests, including unaccompanied minors, the elderly and those with disabilities and is committed to being your airline of choice. 13 6789. “We are committed to supporting our guests during this period and have set up a dedicated customer care hub to manage the surge of customer queries and travel changes.” Sign up to V-mail. Now You’re Flying, Worldwide. To speak with a Guest Centre Agent, the operating hours are as follows: View Specific Needs and Assistance for more information. Virgin Australia – Book Virgin Australia flights to destinations in Australia and around the world. Call. Email Virgin. Hong Kong +852 2532 3000. From the terminal to the aisles, you can’t keep a good thing down. Be our pen pal. Discounted Virgin Australia Lounge Memberships and offers year-round. We thank you for your patience during this time. Despite entering administration, Virgin Australia is expected to continue flying on selected domestic routes until June 7, 2020, as part of the Government-subsidised 'minimum domestic network'. India +1-800-102-3000 (toll free), +91-124-4693030. Share via SMS. If you booked through a travel agent or another web site like Webjet, you’ll need to contact them directly to cancel or make any changes. I want to receive emails from Virgin Voyages. - Via the Virgin Australia Business Portal if you are a corporate customer, by choosing Travel Bank as your form of payment - Over the phone via the Guest Contact Centre. "contactType": "customer service" Virgin Australia Holdings Ltd’s Share Registry: 1300 552 270. Subscribe to Virgin Australia V-mail to be the first to know about our best flight specials, Happy Hour sales alerts, holiday packages and partner deals. Ping us an email. Website . Check our Covid-19 news page for the latest updates. We're offering live chat with our agents as we work remotely to support you through this time. Old school ways. "url": "https://travel.virginaustralia.com/au/holidays", Reach us on social. If you your enquiry is related to a Virgin Australia flight only booking, please call 13 67 89. Main information and reservation numbers: 1. If you have booked through a travel agent please liaise with them directly. As a result of COVID-19, our Guest Contact Centre is operating reduced hours and our Reservations Inbox is experiencing high levels of enquiries. Initial Virgin Australia Airlines complaints should be directed to their team directly. Request a conditional credit. Search. If you have already cancelled your flight or your flight has been cancelled by Virgin Australia . We will ensure your information is included in your booking, for our team members at the airport and onboard to be made aware of any assistance you may require. { Book… Important Information: Please check the latest government requirements prior to travel, which include wearing a face mask on all domestic services. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Virgin Australia Airlines Customer Service. Please include your Booking Reference Number, Last Name, First Name and phone contact details. Learn more about the Virgin Australia lounge. View Specific Needs and Assistance for more information. 3,357,323 were here. We thank you for your patience as we work through the unprecedented backlog of enquiries. Due to the impact of Coronavirus and the safety of our staff we are working remotely to support your enquiries regarding your travel package. Due to the large number of people changing their bookings, Virgin Australia recommends only trying to contact them if your flight is in the next 24-48 hours. … Share via SMS. Membership Enquiries 08:00 - 20:00 (AEDT), Monday to Friday Flight Redemptions 07:30 - 22:30 (AEDT), 7 days a week Australia: 13 18 75 New Zealand: 0800 230 875 Other International Locations: +61 2 … China +86 21 5353 4600. www.virginaustralia.com. Virgin Australia, is among Australia’s biggest airlines, and it is the largest airline by fleet size to use the Virgin brand. Save 10% on select domestic and international flights. }, If you booked before 20 April 2020 for travel until 30 September 2020 and you no longer wish to or are unable to travel you may cancel your booking with no Virgin Australia Holidays cancellation fee* }] Australia & New Zealand. Flight Number Flight Date. This provided both Qantas and Virgin with $165 million to underwrite flights serving all capital cities and regional centres on a break-even basis. Chat with us. Caribbean +1 800 744 7477 2516.2488 enquiry-br@virginpulse.com View Map. Contact number; Australia: 13 67 89: New Zealand: 0800 67 0000: United States of America: 1855 253 8021: United Arab Emirates: 8000 612 002: United Kingdom: 0800 051 1281: Anywhere else in … Save Contact. Virgin Australia Contact Phone Number is : +61 (07) 3295 3000 and Address is 56 Edmondstone Road Bowen Hills Qld 4006, Australia Virgin Australia is a major airline of Australia. New Zealand: 0800 670 000 3. Virgin Money Australia Contact us | Virgin Money You're one click away from talking to the people at Virgin Money about your Virgin Car Insurance, Virgin Home Loans and Virgin Super. For mobility or medical assistance, please use our Reservation/General enquiries Form membership card, provide feedback or... 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